Tuesday, October 14, 2008

Sanibel Holiday Employee Nominated for E-Award

Have you ever met a person that goes above and beyond in everything they do? People like this are rare, but I know someone exactly like that and I am proud to call her my friend. I’d like you to meet Jolene Young, Housekeeping and Maintenance Supervisor for Sanibel Holiday. Jolene was nominated for an E-Award, a prestigious honor bestowed upon a few select individuals by the Lee County Visitor and Convention Bureau. Employees from all areas of the hospitality industry are eligible for nomination, and hundreds of entries are submitted every year. Jolene, being the shy and humble person that she is, was very surprised when she got the call telling her she was nominated; and we were all elated when we found out!


What makes Miss Young so special? It could be that she always has a smile on her face no matter how many crises she has handled before lunch. She has been known to help a guest with their luggage when moving between units or make an extra trip to check on a vacant home although she just inspected it three days beforehand.


Sanibel Holiday guests know that the things Jolene does are far beyond what others with similar responsibilities do; both they and our owners frequently tell us how appreciative they are for everything she does for them. To her, it’s not just about making sure a unit is clean and has everything it needs; it’s about ensuring that every guest has a memorable vacation. She views our guests and owners as part of her extended family, and her co-workers truly respect and admire her. She’d do just about anything for us, and we would do the same for her. As one owner so eloquently told me recently “she’s good people”. Congratulations Jolene on your nomination, you’ve earned it!!

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