
What makes Miss Young so special? It could be that she always has a smile on her face no matter how many crises she has handled before lunch. She has been known to help a guest with their luggage when moving between units or make an extra trip to check on a vacant home although she just inspected it three days beforehand.
Sanibel Holiday guests know that the things Jolene does are far beyond what others with similar responsibilities do; both they and our owners frequently tell us how appreciative they are for everything she does for them. To her, it’s not just about making sure a unit is clean and has everything it needs; it’s about ensuring that every guest has a memorable vacation. She views our guests and owners as part of her extended family, and her co-workers truly respect and admire her. She’d do just about anything for us, and we would do the same for her. As one owner so eloquently told me recently “she’s good people”. Congratulations Jolene on your nomination, you’ve earned it!!
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